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Accounting Manager (DMB Realty) Administrative Assistant (Tejon) Administrative Assistant - Entitlements (Corporate) Assistant Controller (DFE) Conciege (Silverleaf Club) Help Desk Technician - Support Services - Information Services Landscaper (Silverleaf Club) Lead Sales Agent/Broker (DMB Realty) Merchandiser (Silverleaf Club) Payroll Coordinator Sales Agent (DC Ranch) Sales Agent (Verrado Realty) Sales Agent - Launch (DMB Realty) Sales Agent /DMB Realty (DC Ranch) Spa Coordinator (Silverleaf Club) Sr. Support Specialist VP of Talent & Organization Development
Accounting Manager (DMB Realty) Location: Scottsdale, AZ Reports to: Controller Job Description: The Accounting Manager will be responsible for the coordination, management and oversight of overall accounting functions for various partnerships. Specific responsibilities includes accounts payable/receivable and job cost systems, month end cycle, preparation of monthly financial reporting packages, review and summarization of various agreements, ensure compliance with both Operating and Debt agreements and various other duties.
PERSONAL ATTRIBUTES
- Excellent analytical, organizational, interpersonal and communication skills
- Proven capabilities to proactively lead and manage people and processes in a dynamic and changing environment
- Must be change adaptive, flexible, and empathetic
- Must be highly customer oriented and responsive with a high need for closure
- Demonstrated initiative – ability to think, resolve problems, anticipate issues, improve procedures and make independent decisions based on sound judgment
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
- Strong team-building skills including the ability to lead, cooperate, and accept responsibility as critical member of a team
- Must be willing to “roll-up” sleeves and dig in with staff to drive processes that support the business
- Committed to learning, personal growth, continual process improvement and staff/team development
- Must be comfortable working in a fast paced environment where continuous improvement is expected
- Ability to manage financial controls and accounting processes
- Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness
- Enjoys working with operational side of business
SOME SPECIFIC POSITION RESPONSIBILITIES
- Supervise and manage Accounts Payable clerk. Responsibilities include planning, assigning and directing work/projects, appraising performance, and developing annual individual goals
- Oversee all accounting processes for various partnerships involved in commercial leasing, land development and real estate sales
- Review / Prepare monthly reports
- Preparation of GAAP based Financial Statements
- Act as the lead for Financial Statement audits for assigned Projects
- Review and monitor costs and budgets, analyze variances and provide variance reporting to responsible managers
- Work with operational teams to ensure budget compliance and challenge pursuit of more efficient and effective ways to manage business
KNOWLEDGE/SKILLS
- Bachelors Degree in Accounting
- 4+ Years of public accounting (preferred) and 3+ Years of relevant industry experience (combined 7+ years)
- Working knowledge of GAAP
- Proficient with Microsoft Office Suite, including Word and Excel
- Prior hands on experience with Timberline or other accounting software is a plus
- Prior Construction and/or Real Estate experience is a plus
- Understanding of insurance, real estate taxes and sales tax is a plus
POSITION RESULTS DESCRIPTION
DEVELOPMENT ACCOUNTING MANAGER
Key Result Area 1: Manage Accounting Process for various Partnerships
Performance Standards:
- Manage / Review payables process to ensure validity and accuracy
- Review / Record sales and cost activities
- Review sales tax reports; resolve any sales tax issues
- Review inter-company billings
- Review general ledger activity
- Identify improper accounting activity
- Review reconciliations of general ledger accounts (maintained for annual audit)
- Research / review new accounting standards to ensure GAAP compliance
- Manage budget to actual reporting process (including review of annual budgets)
- Manage monthly financial reporting to Management
- Review / Update / Develop accounting policies and procedures
Key Result Area 2: Reporting
Performance Standards:
- Review / Prepare summaries of various agreements for Senior Management
- Review / Prepare monthly financial statement packages
- Review / Prepare budget to actual summary reporting
- Review / Prepare other financial schedules and reporting as requested
Key Result Area 3: Supervisory
Performance Standards:
- Supervise and manage Accounting and Payable Staff
- Act as a coach and mentor to Staff
- Review payables process
- Be a resource for questions
- Work with operational teams to ensure budget compliance and challenge pursuit of more efficient and effective ways to manage business
Key Result Area 4: Partner with Operating Team
Performance Standards:
- Attend meetings to better understand operational side
- Be a resource to inform, motivate, and educate operational team
- Provide support to field personnel
- Be a contributing member of the team
- Be active in the team’s continual improvement process as needed
Key Result Area 5: Interface
Performance Standards:
- Interface with various departments within DMB
- Interface with internal teams on the development, implementation and maintenance of internal accounting controls, policies and procedures
Key Result Area 6: Follow-Up
Performance Standards:
- Responsible for follow-up on all accounting matters
- Resolve any issues that may arise in order to assist all team members
Posted on: 03/17/2008 Resumes should be sent to Carine Girardin in the Talent Department – DMB Realty.
Email: CGirardin@dmbinc.com or direct fax: 480-515-0149.
Back to Top Administrative Assistant (Tejon) Location: Lebec, CA Reports to: General Manager Job Description: This position will be a direct support to the General Manager of Tejon Mountain Village. This position plays a strong role in a fast paced environment and must have a professional appearance and attitude, be organized, have the ability to multi-task and use independent judgment to prioritize work assignments.
Attributes: Additionally, the position requires the following personal and leadership qualities:
- Ability to multi-task in a high volume fast paced environment
- Strong written and verbal communication skills
- Excellent listener
- Able to work independently and in a team environment
- Tactful and diplomatic interpersonal skills
- Conscientious and dependable work ethic
- Excellent communications and ability to follow through on tasks
- Exhibit an ability to foster a ‘team’ environment when serving both internal and external customers
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
- Enjoys challenge and diversification
- Self motivated, takes initiative
Knowledge/Skills:
- 3 to 5 years of previous administrative assistant/office support experience required
- Incredible attention to detail
- Strong clerical and support skills a must
- Sound computer skills including Microsoft Office Programs such as Word, Outlook, PowerPoint, Excel, Access and Explorer
- Real estate background preferred
Specific Job Requirements:
- Preparing agenda’s and prepare and distribute meeting minutes, and attend meetings as requested
- Maintain GM’s and two Director’s calendars; generate appointments
- Contract preparation and tracking
- General clerical support including faxing, copying, correlating documents and mail distribution
- Schedule meetings including the setting up conference rooms, needed presentation boards and materials, video or LCD projector, beverage and food (if necessary), and clean up thereafter
- Be educated and familiar with the DMB portfolio
- Assist with special events and promotions
- Coordinate and perform research projects as assigned (statistical, historical, etc.)
- Coordinate internal and external consultants
- Be familiar and keep project files up-to-date with latest communication/correspondence
- Maintain accurate, orderly filing system including archived materials
- Coordinate preparation and distribution of reports
- Travel arrangements as necessary
- Preparation of reimbursement forms and check requests as needed
- Screen, direct and/or handle all correspondence and mail
- Research projects and special assignments as requested
- Maintain kitchen and supply room in a neat, organized manner
- Any other tasks as assigned to support immediate needs of the General Manager
Posted on: 04/22/2008 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcomed to apply.
Resumes should be sent to Talent Recruiting, DMB Associates, Inc., 7600 E. Doubletree Ranch Rd., Suite 300, Scottsdale, AZ 85258. Fax: 480-367-7524 or email:
careers@dmbinc.com
Back to Top Administrative Assistant - Entitlements (Corporate) Location: Scottsdale, AZ Reports to: Director of Entitlements and Vice President Job Description: The Administrative Assistant performs a variety of administrative functions requiring the exercise of independent judgment under general supervision. This position is required to perform complex administrative duties requiring a thorough knowledge and experience of basic administrative responsibilities and ability to think critically in order to formulate and implement particular projects. The person must possess good written and oral communication skills as well as the ability to project a professional image commensurate with a corporate environment.
PERSONAL ATTRIBUTES
- Excellent analytical, organizational, interpersonal and communication skills
- Must be adaptable, flexible, and empathetic
- Must be highly customer oriented and responsive with a high need for closure
- Demonstrates initiative-ability to think, work, and make independent decisions based on sound judgment
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
- Strong team-building skills including the ability to lead, cooperate, and contribute as part of a team
- Excellent written and verbal communication skills
- Must be comfortable working in a fast paced environment where continuous improvement is expected
- Must be able to consistently achieve high work standards; attention to detail; accuracy and timeliness a must
- Must be able to manage Company related information in a confidential manner
- Committed to learning, personal growth, continual process improvement and staff/team development.
KNOWLEDGE/SKILLS
- 3-5 years of previous executive-level administrative support
- Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, Outlook and Visio
- Experience preferred in transcribing dictation
POSITION RESULTS DESCRIPTION
ENTITLEMENTS ADMINISTRATIVE ASSISTANT
Key Results Area #1: Support
Performance Standards:
- Provide direct administrative and clerical support to the Entitlements Team
- Carry out special projects as assigned
- Screen, direct and/or handle all incoming calls, correspondence and e-mail
- Completion of any tasks designated by supervisor
- Maintain all operational records and files as well as correspondence
- Facilitate the setup and coordination of all meetings
- Maintain calendars
- Provide assistance to customers, internal or external with situations that may arise.
Key Results Area #2: Consultant Interface
Performance Standards:
- Coordination of internal and external consultants relating to projects
- Act as a liaison between the Consultants and team
Key Results Area #3: Research and Special Projects
Performance Standards:
- Coordinate and perform research projects and special assignments as requested
Key Results Area #4: Filing System
Performance Standards:
- Maintain an accurate index of all files
- Maintain files in an orderly manner
- Prepare archive forms for storage boxes
- Maintain a current list of archived materials
- Maintain subscription file for publications.
Key Results Area #5: Coordinate Preparation and Distribution of Reports
Performance Standards:
- Create and distribute monthly status reports
- Maintain project lists and update status.
Key Results Area #6: Travel
Performance Standards:
- Make all necessary travel arrangements
- Reconcile travel expenses with travel itineraries and invoices
- Prepare expense reports.
Key Results Area #7: Administrative
Performance Standards:
- Prepare memorandums and correspondence, open and organize mail,
- Heavy database entry and database management (Sales Logix)
- Assist in reviewing publications for articles pertinent to our industry
- Reserve and prepare conference rooms for meetings
- Maintain inventory of resource materials
- Preparing agenda’s and meeting minutes, and attend meetings as requested
- Assisting with various mailing programs
- Maintain calendars
- General clerical support including faxing, copying, correlating documents and mail distribution
- Schedule meetings including the set-up and take down of food, beverages and equipment
- Process and manage accounts payable including tracking invoices and generating reports
- Other duties as assigned
Posted on: 03/20/2008 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcomed to apply.
Resumes should be sent to Tere Camarena, Talent Recruiting Manager, at DMB Associates, Inc., via fax 480-367-7524 or email: careers@dmbinc.com
Back to Top Assistant Controller (DFE) Location: Scottsdale, AZ Reports to: DFE Controller Job Description: The Assistant Controller will support the Controller and the rest of the DFE team in all aspects of accounting for approximately 50 entities. Specific responsibilities include:
(1) Manage month end close process
(2) Review and preparation of financial reporting packages(monthly, quarterly and annual)
(3) Manage daily accounting activity
(4) Manage and mentor staff accountants
(5) Assist with preparation of annual budgets and projections
(6) Treasury and cash management
(7) Assist with establishing and maintaining accounting policies & procedures
(8) Assist with tax compliance
PERSONAL ATTRIBUTES
- High degree of confidentiality
- Demonstrate an ethic of accountability
- Advanced analytical and research skills
- Accuracy, attention to detail, and superior written and verbal communication skills
- Must be comfortable working in a fast paced environment where continuous improvement is expected
- Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness
- Tactful and diplomatic interpersonal skills
- Must be change adaptive, flexible, and empathetic
- Organization, prioritization, follow-up and time management skills
- Ability to follow through on tasks
- Must be highly customer oriented and responsive with a high need for closure
- Demonstrated initiative – ability to think, work, and make independent decisions based on sound judgment
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
- Strong team-building skills including the ability to lead, cooperate, and contribute as part of a team
- Committed to learning, personal growth, continual process improvement
KNOWLEDGE/SKILLS
- Bachelors Degree in Accounting
- CPA certification strongly preferred
- 4 to 7 years of progressive accounting experience
- Prior supervisory experience preferred
- Strong working knowledge of GAAP and tax basis accounting
- Family Office and Family Foundation experience desirable
- Experience working with multiple entities and inter-company accounts
- Proficient with Microsoft Office Suite, including Word and Excel
- Prior hands on experience with Financial Navigator or other accounting software
- Prior trust accounting experience and personal financial statement preparation is a plus
- Understanding of the tax code and familiarity with individual, partnership and corporate tax returns
POSITION RESULTS DESCRIPTION
ASSISTANT CONTROLLER – DF ENTERPRISES
Key Result Area 1 & 2: Month end close process & financial reporting packages
Performance Standards:
- Ensure accurate and timely month-end close process for multiple entities
- Review (prepare) reconciliations for multiple bank and investment accounts
- Review (prepare) reconciliations for all other general ledger accounts
- Review (prepare) inter-company account reconciliations
- Review (prepare) monthly financial statements
- Review (prepare) budget to actual variance reports
- Prepare monthly/quarterly management reports
- Prepare other financial schedules and reports as requested
Key Result Area 3: Daily accounting activity
- Review client billings
- Review weekly check run
- Review journal entries and assist/prepare complex journal entries
- Manage maintenance of loan tracking system
- Research new accounting standards to ensure GAAP compliance
- Research new tax pronouncements to ensure compliance
- Understand and improve on accounting procedures as necessary
- Perform other duties as necessary
Key Result Area 4: Manage and mentor staff accountants
Performance Standards:
- Set goals and expectations
- Prioritize workloads and meet with staff regularly to go over progress
- Perform mid-year and annual employee evaluations
- Perform other duties as necessary
Key Result Area 5: Budget and forecast preparation
Performance Standards:
- Prepare annual budgets for multiple entities
- Prepare financial forecasts
- Assist with other projects as requested
Key Result Area 6: Treasury and cash management
Performance Standards:
- Monitor daily cash balances
- Maintain debt schedules
- Assist with other cash management duties as requested
Key Result Area 7: Accounting policies and procedures
Performance Standards:
- Assist with creating a policies and procedures manual
- Perform periodic reviews of manual once established
- Perform other duties as necessary
Key Result Area 8: Tax compliance
Performance Standards:
- Work with Controller and outside accountants to ensure timely and accurate filing of all returns (corporate, partnership, individual, trust, property and sales tax returns)
- Assist with review of corporate, partnership, trust and individual tax returns
- Preparation of basic tax returns
- Respond to tax notices
- Perform other duties as necessary
Key Result Area 9: Other duties
Performance Standards:
- Assist with annual financial statement audit(s)
- Assist with other duties as assigned
Posted on: 04/29/2008 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcomed to apply.
Resumes should be emailed to careers@dmbinc.com or mailed to the attention of Talent Recruiting at DMB Associates, Inc., 7600 E. Doubletree Ranch Rd., Suite 300, Scottsdale, AZ 85258 or faxed to: 480-367-7524
Back to Top Conciege (Silverleaf Club) Location: Scottsdale, AZ Reports to: Director of Human Resources / Lead Concierge Job Description: Anticipate needs of members and execute all member requests in a timely fashion. Be instrumental in creating an environment and executing service that is second to none. Seek opportunities to create memories by anticipating needs, exceeding expectations and building relationships.
Education and Experience:
- 4 year college degree preferable or industry training equivalent
- At least 5 years previous concierge experience
Physical Requirements:
- Flexible and long hours sometimes required
- Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Must have high level of physical fitness
Mental Requirements:
- Must be able to convey information and ideas clearly
- Must be creative and enjoy creating a fun and safe atmosphere for children
Essential:
- Employee leads by example, consistently conveying a positive attitude, passion and pride in your work
- Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner
- Conduct all business for the club as an ambassador of Silverleaf – with integrity and in a professional manner at all times
- Respect all stakeholders’ privacy, perspective, priorities, time and resources
- Keep fiscal responsibility and member satisfaction in mind when making all decisions
- Take part in keeping Silverleaf clean and liter free. Cleanliness is everyone’s responsibility, take ownership in the Club
- Maintain regular attendance in compliance with Silverleaf standards, as required by scheduling, which will vary according to the needs of the Club
- Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working
- Comply at all times with Silverleaf standards and regulations to encourage safe and efficient Club operations
- Maintain a warm and friendly demeanor at all times
- Communicate Club members’ and guests’ requests and concerns to management promptly
- Perform all member services using standard operating procedures
- Maintain professional relationship with members – directly responsible for member/guest satisfaction
- Maintain a clean and organized working environment – you are one of the first impressions members will have of the Club
- Take reservations for all club dining areas as well as club events ensuring that all necessary information is recorded properly (full name, member number, date taken, phone number, number of adults, number of children, date, time for reservation and any special requests)
- Call and confirm reservations for special events, dining, youth activities, spa, fitness and any other needed follow up
- Check availability for Spa appointments and assist in making the reservation process as seamless as possible for our members
- Make reservations at local restaurants for members upon their request, only after recommending the Club facilities when space is available
- Arrange for special requests for members upon their request to include airline reservations, ground transportation, hotel accommodations, tickets to major events in state and around the country
- Receive all lost and found items, keep a member log of lost and found items
- Personally direct members throughout the Club House
- Assist with Club newsletter and other Club mailings (stuffing, labeling)
- Assist members with letters or packages they would like to have mailed. Bill member accounts accordingly for postage
- Prepares weekly activity reports as required
- Review Club calendar of events, daily department updates, daily tee sheets, daily spa reservations, function sheets and hours of operation daily in order to answer questions intelligently and to help direct members
- Provides quality service to all members and team members
- Follows up on birthday parties and special events for the member’s children with the Youth Activities Coordinator
- Produces any needed communications to meet member requests/needs
- Assist accounting department with filing, daily record keeping etc.
- Assist with typing and printing of club events, activities, menus and promotions
- Assist with registration tables for club events – checking members and guests in and communication all attendance changes with the manager on duty
- Performs other duties as required by your manager
Posted on: 02/15/2008 For more information, please contact
Emily @ 480-515-3226
Resumes can be faxed or emailed to her attention
equinlan@silverleafclub.com
Fax: 480-515-3220
Or Apply in Person at
Silverleaf Club
18701 N. Silverleaf Dr.
Scottsdale, AZ 85255
Back to Top Help Desk Technician - Support Services - Information Services Location: Scottsdale, AZ Reports to: Manager - Support Services Job Description: The Help Desk Technician will be responsible for managing the Help Desk phone, voice mail and email account throughout the business day, while maintaining an A+ customer service record with the user community. The Help Desk will be staffed from 7:00am to 6:30pm Monday through Friday. Duties include maintaining current and accurate documentation of the computing environment to improve Help Desk accuracy, troubleshooting , response times, special projects and other duties as assigned. Necessary experience includes excellent people skills, knowledge of PCs, printers and other peripherals and the ability to logically troubleshoot support calls, including server and desktop software and hardware troubleshooting and installation. This position requires thorough knowledge of help desk functions and must provide the highest level of customer service, independent judgment, the ability to handle multiple projects and work without supervision. Organization, people, problem solving and follow up skills are also very important. After hours, weekend and on call work may be required. Holiday schedules will be according to the location, which may differ from those of the corporate office.
Position Competencies:
The individual selected for this position should be able to demonstrate strength in the following competencies:
- Action Oriented
- Dealing with Ambiguity
- Approachable and comfortable around all levels of employees (individual contributors to Executive Management), partners and vendors.
- Compassion
- Composure
- Customer Focus
- Able to make timely decisions
- Timely decision making skills
- Strong ethics and values
- Functional/Technical Skills
- Good sense of humor
- Proven ability of keeping management informed
- Strong integrity and trust
- Intellectual horsepower
- Learning on the fly
- Excellent listening skills
- Patience
- Perseverance
- Technical Learning
- Capable of building strong peer relationships
- Excellent presentation and written communication skills
- Able to set priorities and manage time appropriately
- Proven track record of problem solving capabilities
- Good quality management and re-engineering skills
- Able to drive for results
Position Specific Requirements:
Refer to Exhibit A.
Qualifications:
Education: Bachelor’s or AA degree in electrical engineering, information technology, computer science or similar discipline OR equivalent work experience.
Experience: A minimum of two (2) years of operating, assembling, installing, and troubleshooting PC’s, peripheral equipment, and related standard software is required. Functional area with at least one year in a Help Desk environment
Skills:
- Must be able to reason analytically and relate theoretical concepts to practical needs.
- Must be well organized, be able to communicate effectively orally and in writing,
- Strive to Create and uphold Standards
- Must display Professionalism at all times
- Assess best practices – implement the best practice.
- Must be able to work effectively in a team environment.
- Must be able to work effectively with minimal supervision.
- Must have strong organizational skills and be able to manage multiple tasks
- Must be able to work well with associates from different disciplines with varying degrees of technical experience
Other: Microsoft Certification a plus. Certification with existing or planned applications/systems in use at DMB Associates, Inc. beneficial.
Exhibit A
Position Results Description
Help Desk Technician – Information Services
Key Results Area #1: Help Desk Technician
Performance Standards:
- Monitor and provide Help Desk support to our clients via phone, voice mail and email.
- It is imperative that you are punctual and reliable. The team, as well as the company relies on you being at work and available to assist.
- After hours, weekend and on call work may be required.
- The on-call schedule has been published, and you must answer the on-call phone when assigned.
- Create, troubleshoot and thoroughly document each ticket
- Utilize remote control software to resolve issues at other locations and projects whenever possible
- Complete tickets quickly and efficiently preferably on the first call, while providing top notch service
- Ensure service level agreements are being met for all tickets. If necessary, inform the Manager of important issues that are not being handled in a timely manner
- When necessary, assign tickets to the appropriate queue/IS team member
- Minimize down time for employees
- Assist with special projects which may take place after-hours, on weekends or during holidays.
- Assist with initial troubleshooting of server hardware, software, routers, WAN, and Internet connectivity
- Provide training as needed
- Participate in PC Moves including physical moves, account security duties and other coordination efforts
- Assist with setup and deploying of new and redeployed machines to employees as required
- Assist with the discovery, evaluation and implementation of new hardware and software
- Assess customers’ needs and recommend/implement new programs and services
- Provide the highest level of customer service while maintaining a 4.9 approval rating on the surveys received from the client community
- Assure that DMB policies and procedures are followed in relation to the computing environment
- Assist in the budgeting process.
- Assist the Manager and Leadership Team in other duties as needed.
- Perform other tasks as assigned by the Manager.
Key Results Area #2: Account Security
Performance Standards:
- Monitor and manage the Account Security Queue
- Work with the other IS team members to ensure Account Security processes and procedures are followed and completed thoroughly with 100% accuracy. This includes:
- New Hires, Terminations and Transfers
- Permissions Changes
- Distribution List Maintenance
- File Access
- Account locking
- Managing Business Application Access – (new hires and terminations)
- Other Account Security duties as assigned
Results Area #3:Department Projects (as assigned)
Performance Standards:
- Assist with the marketing of the IS team
- This includes design, development, editing and publishing of the IS Newsletter
- Inform clients of improvements being made
- Involvement in Change Acceleration Team (CAT) membership
- You may be placed on a CAT team to assist with implementing change quickly and effectively in the IS Department
- This commitment is imperative to the success of the team
- Other projects as assigned.
Key Results Area #4: Customer Focus
Performance Standards:
- Is dedicated to meeting the expectations and requirements of internal and external customers.
- Gets first-hand customer information and uses it for improvements in products and services.
- Acts with customers in mind.
- Establishes and maintains effective relationships with customers and gains their trust and respect.
Key Results Area #5: Business Acumen
Performance Standards:
- Knows how the businesses work within DMB, especially within assigned business areas.
- Knowledgeable in current and possible future policies, practices, trends, and information affecting DMB and its business units and affiliated partners.
- Knowledgeable in current applications and systems currently in use within DMB, especially within assigned business areas.
Posted on: 04/02/2008 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcomed to apply.
Resumes should be sent to Talent Recruiting, DMB Associates, Inc., 7600 E. Doubletree Ranch Rd., Suite 300, Scottsdale, AZ 85258. Fax: 480-367-7343 or email:
careers@dmbinc.com
Back to Top Landscaper (Silverleaf Club) Location: Scottsdale, AZ Reports to: Director of Engineering Job Description: The Landscaper is responsible for maintaining ornamental plants, trees, shrubs and turf of the golf course, clubhouse, club entrance and selected golf course sites.
Education and Experience:
- Previous landscape or golf course field experience preferred
License or Certificates:
- Valid State Driver’s License
Physical Requirements:
- This position requires work performed in indoor and outdoor environments
- Exposure to variable and adverse weather conditions
- Exposure to loud noises, vibrations, fumes, airborne particles, grease, oil and chemicals
- Active, physical work involving heavy lifting (50+ pounds), carrying, pushing, pulling, stooping, kneeling, crouching, bending, reaching, walking, standing, driving and operating equipment for extended periods of time
- Requires focus adjustment, depth perception, clear close and distant vision. Use of ear protection, eye protection and other safety equipment. Light public contact
Mental Requirements:
- Adheres to proper procedures and handling of fertilizers, soil amendments and chemicals
- Knowledge of procedures, safety rules, tools, methods and materials used for landscaping and golf course maintenance and construction
- Follow written and oral instructions, follow safety rules
- Maintain effective working relationships with co-workers and customers
- Completely fill out reports and forms as required
Essential:
- Employee leads by example, consistently conveying a positive attitude, passion and pride in your work
- Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner
- Conduct all business for the club as an ambassador of Silverleaf – with integrity and in a professional manner at all times
- Respect all stakeholders’ privacy, perspective, priorities, time and resources
- Keep fiscal responsibility and member satisfaction in mind when making all decisions
- Take part in keeping Silverleaf clean and litter free. Cleanliness is everyone’s responsibility, take ownership in the Club
- Maintains all landscape areas
- Maintains all flower beds in aesthetically pleasing arrangements
- Prepares soil and plant beds. Established seed or transplanted materials
- Plants ornamental flowers, shrubs and trees and maintains all by appropriate pruning, trimming, fertilizing, watering and pest control
- Operates all golf course equipment utilized for the maintenance of landscaped plant, tree and turf areas
- Ability to operate power vehicles and mowers, trimmers, gardening tools, power tools, hand tools, specialized golf course equipment, hoses, planting materials, sprayers, spreaders, chemicals and safety equipment
- Performs landscaping duties as directed
- Assists with other golf course maintenance duties as directed
- Performs other duties as required by your manager
Marginal:
- Assists in minor construction projects
- Performs related duties as assigned
Posted on: 01/03/2008 For more information, please contact
Emily @ 480-515-3226
Resumes can be faxed or emailed to her attention
equinlan@silverleafclub.com
Fax: 480-515-3220
Or Apply in Person at
Silverleaf Club
18701 N. Silverleaf Dr.
Scottsdale, AZ 85255
Back to Top Lead Sales Agent/Broker (DMB Realty) Location: Varied Reports to: President - Launch, DMB Realty Job Description: The Launch team is the relationship builder and informant between DMB Realty and all partners and prospects. They work directly with buyers to promote the community and launch properties. They interface with past and present clients to build a network of referrals to advance business. As the on-site leader, this person leads by example. As the designated broker, this person ensures that all sales practices, files, books, and records are in compliance with generally approved and accepted accounting procedures as well as all local, state, and federal laws and the Department of Real Estate. Bottom line: Generate, Maintain, and Build Business.
Interested candidate must manifest the following attributes:
- Strong leadership, communication and negotiation skills
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines, delegate tasks
- Microsoft Outlook and Saleslogix preferred
- Able to work independently and in a team environment
- Tactful and diplomatic interpersonal skills
- Ethical, conscientious and dependable work ethic
- Friendly, self starter, energetic, enthusiastic, high level of customer care skills
- Exhibit an ability to foster a "team" environment when serving both internal and external customers
- Motivational, strategic, driven by sales goals
Knowledge/Skills:
- Experienced in real estate lot/land and attached product sales
- Time management, multi-tasker, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image
- Computer Software: Microsoft Outlook and Saleslogix
- Active Real Estate license required when hired
- Active driver's license required when hired
- Knowledge of real estate contract, title and law
- Excellent communication skills is a must
- Exceptional customer service skills is a must
Primary Duties:
- Generate listing and buyer escrows
- Oversee sales process, policies, and procedures in accordance with Department of Real Estate
- Manage, resolve agent/client/outside broker discrepancies
- Lead office staff and launch team
Daily:
- Keep abreast of community market
- Qualify prospect clients/buyers
- Give community overviews and tours
- Show properties
- HOUR OF POWER: Contact past clients via networking opportunities (luncheons, golf, etc.) or phone calls to generate business leads
- Manage/resolve listing/escrow issues
- Write and negotiate purchase contracts
- Maintain builder and outside agent relations
- Keep team abreast of community news
- Act as a liaison between the launch team and Corporate Realty
Weekly:
- Facilitate the sales process by active prospects/buyers to set appointments
- Attend community events
- Attend RMS Meeting
- Review office reports and submit to Corporate
- Conduct office sales meetings
Monthly:
- Provide financial records and reports to Corporate on a monthly basis or as needed
Posted on: 11/09/2006 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcome to apply.
Qualified applicants interested in applying for the position described above should complete and submit a resume to Talent@dmbrealty.com or fax to 480-515-0149 Attn: Talent. DMB Realty is an Equal Opportunity employer. Back to Top Merchandiser (Silverleaf Club) Location: Scottsdale, AZ Reports to: Head Golf Professional / Director of Golf Job Description: Maximize sales and profitability of golf shop operations through the development and implementation of strategies, analysis and appropriate reaction to sales trends, along with overall support of golf shop sales, gross margin, and turnover objectives. The Merchandiser shall seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
Education and Experience:
- Four-year college degree preferred but not required
- Active participation Association of Golf Merchandisers
Physical Requirements:
- Flexible and long hours required
- Must have high level of physical fitness
Mental Requirements:
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high pressure situations
- Must maintain composure and objectivity under pressure
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by the owners, the management team, co-workers, members and guests
- Must be able to work with and understand financial information and data, and basic arithmetic functions
Essential:
- Employee leads by example, consistently conveying a positive attitude, passion and pride in your work
- Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner
- Conduct all business for the club as an ambassador of Silverleaf – with integrity and in a professional manner at all times
- Respect all stakeholders’ privacy, perspective, priorities, time and resources
- Keep fiscal responsibility and member satisfaction in mind when making all decisions
- Take part in keeping Silverleaf clean and liter free. Cleanliness is everyone’s responsibility, take ownership in the Club
- Develop business and long-range marketing plans supporting departmental goals, directions, and priorities
- Complete accurate forecasts evaluation financial components based on current trends, and knowledge of future events impacting business
- Develop strategies to ensure customer satisfaction and maximize business performance and profitability
- Manage vendor performance to maximize profitability and achieve financial objectives
- Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales, and studying trends
- Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios
- Develop and execute seasonal merchandise plans, visual presentation guidelines and pricing strategies
- Ensure availability of merchandise and services by managing and maintaining inventories
- Performs other duties as required by your manager
Marginal:
- Participate in required M.O.D. program as scheduled
- Attend meetings as required by management
- Perform other duties as required
Posted on: 09/10/2007 For more information, please contact
Emily @ 480-515-3226
Resumes can be faxed or emailed to her attention
equinlan@silverleafclub.com
Fax: 480-515-3220
Or Apply in Person at
Silverleaf Club
18701 N. Silverleaf Dr.
Scottsdale, AZ 85255
Back to Top Payroll Coordinator Location: Scottsdale, AZ Reports to: Payroll and Benefits Manager Job Description: Full-time position responsible for the payroll processing of approximately 400 associates for DMB Associates, Inc., Scottsdale Hangar One, Three Bears, El Rancho San Benito and DMB Associates Hawaii, Inc.
SPECIFIC JOB REQUIREMENTS
Essential duties and responsibilities include the following
- Processing of bi-weekly payroll for six (5) entities via web-based payroll system
- Apply new hire information and master file changes from TAMS system
- Enter all payroll information (taxes, direct deposit, labor distribution, 401(k), deductions, etc.)
- Verify accuracy of payroll information prior to processing
- Send/Receive payroll
- Process third-party checks (United Way, Garnishments, Insurance)
- Print, verify, distribute and maintain payroll reports and statistics
- Distribute payroll checks
- Calculate and process final/special checks as required
- Issue manual checks
- Process Garnishments according to court ordered instructions
- Monitor and track hours for employees on FMLA
- Process employment verifications
- Process moving expense reimbursement requests
- Answer employee questions regarding payroll
- Verify quarter-end payroll information and balance to GL
- Perform special projects and prepare special reports at the request of management
- Maintain third party benefit information for Medical, Dental, and Cobra
- Enroll eligible new hires into benefit plans via online administrator websites
- Input employee changes/terminations into online administrator websites
- Process/distribute enrollment forms and related paperwork
- Send initial notifications and qualifying events to Cobra administrator via online administrator websites
- Other duties as assigned
Interested candidate must manifest the following:
ATTRIBUTES
- Very detail oriented
- Able to work independently
- Ability to work with confidential information and maintain confidentiality, a must
- Ability to meet strict deadlines
- Provide excellent customer service
- Tactful and diplomatic interpersonal skills
- Conscientious and dependable work ethic
- Ability to follow through on tasks
- Exhibit an ability to foster a “team” environment when serving both internal and external customers
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
- Proficient in Microsoft Office Suite, such as Word, Excel and Outlook
- Previous payroll experience required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EXPERIENCE
- 3 to 5 years of payroll experience
- EBS Online and Paychex Preview knowledge a plus
- Payroll and benefits related experience is a must
- Must be familiar with IRS tax laws and payroll regulations
- Ability to write routine reports and correspondence
- Computer skills – Must be proficient in Word, Excel and use of Internet
- CPP Certification a plus
Posted on: 03/18/2008 Resumes should be sent to Tere Camarena, Talent Recruiting, DMB Associates, Inc., 7600 E. Doubletree Ranch Rd., Suite 300, Scottsdale, AZ 85258. Fax: 480-367-7524 or email:
careers@dmbinc.com
Back to Top Sales Agent (DC Ranch) Location: Scottsdale, AZ Reports to: Broker Job Description: The resale team is the relationship builder and informant between DMB Realty and all clients and prospects. They work directly with sellers and buyers to promote the community and resale properties. They interface with past and present clients to build a network of referrals to advance business and market share. Bottom line: Generate, Maintain, and Build Business
Interested candidate must manifest the following:
ATTRIBUTES
- Strong communication and negotiation skills
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines, delegate tasks
- Proficient in MLS system, Microsoft Outlook, Zip Form Contracts
- Able to work independently and in a team environment
- Tactful and diplomatic interpersonal skills
- Ethical, conscientious and dependable work ethic
- Friendly, self starter, energetic, enthusiastic, high level of customer care skills
- Exhibit an ability to foster a “team” environment when serving both internal and external customers
KNOWLEDGE/SKILLS
- Experienced in real estate sales
- Time management, multitask, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image
- Computer Software: MLS system, Microsoft Outlook, Zip Form Contracts
- Active Real Estate license required when hired.
- Active driver's license required when hired.
- Knowledge of real estate contract, title and law
- Excellent communications skill is a must
- Exceptional customer service skills is a must
DUTIES
Primary
- Generate listing and buyer escrows.
Daily
- Keep abreast of community market
- Qualify prospect clients/ buyers
- Give Community overviews and tours
- Show properties
- HOUR OF POWER: Contact past clients via networking opportunities (luncheons, golf, etc.) or phone calls to generate business leads
- Pursue prospective listings and schedule listing presentations
- Check with listing coordinator and sales assistant for current listing updates
- Check with closing coordinator for current escrow updates
- Manage/Resolve listing/ escrow issues
- Write and negotiate purchase contracts
- Maintain builder and outside agent relations
- Generate business through mailer prospecting
- Keep team abreast of community news
- Initiate market analysis and price changes to properties as necessary
Weekly
- Contact listing clients with update and market changes
- Facilitate the sales process by active prospects/ buyers to set appointments
- Attend community events
- Attend RMS Meeting
- Hold open houses
Posted on: 02/09/2007 Qualified applicants interested in applying for the position described above should complete and submit a resume to Talent@dmbrealty.com or fax to 480-515-0149 Attn: Talent. DMB Realty is an equal opportunity employer. Back to Top Sales Agent (Verrado Realty) Location: Buckeye, AZ Reports to: Broker Manager Job Description: The resale team is the relationship builder and informant between DMB Realty and all clients and prospects. They work directly with sellers and buyers to promote the community and resale properties. They interface with past and present clients to build a network of referrals to advance business and market share.
Bottom line: Generate, Maintain, and Build Business
Interested candidate must manifest the following:
ATTRIBUTES
- Strong communication and negotiation skills
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines, delegate tasks
- Proficient in MLS system, Microsoft Outlook, Zip Form Contracts
- Able to work independently and in a team environment
- Tactful and diplomatic interpersonal skills
- Ethical, conscientious and dependable work ethic
- Friendly, self starter, energetic, enthusiastic, high level of customer care skills
- Exhibit an ability to foster a “team” environment when serving both internal and external customers
KNOWLEDGE/SKILLS
- Experienced in real estate sales
- Experienced in real estate sales
- Time management, multitask, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image
- Computer Software: MLS system, Microsoft Outlook, Zip Form Contracts
- Active Real Estate license required when hired.
- Active driver's license required when hired.
- Knowledge of real estate contract, title and law
- Excellent communications skill is a must
- Exceptional customer service skills is a must
DUTIES
Primary
- Generate listing and buyer escrows.
Daily
- Keep abreast of community market
- Qualify prospect clients/ buyers
- Give Community overviews and tours
- Show properties
- HOUR OF POWER: Contact past clients via networking opportunities (luncheons, golf, etc.) or phone calls to generate business leads
- Pursue prospective listings and schedule listing presentations
- Check with listing coordinator and sales assistant for current listing updates
- Check with closing coordinator for current escrow updates
- Manage/Resolve listing/ escrow issues
- Write and negotiate purchase contracts
- Maintain builder and outside agent relations
- Generate business through mailer prospecting
- Keep team abreast of community news
- Initiate market analysis and price changes to properties as necessary
Weekly
- Contact listing clients with update and market changes
- Facilitate the sales process by active prospects/ buyers to set appointments
- Attend community events
- Attend RMS Meeting
- Hold open houses
Posted on: 02/09/2007 Qualified applicants interested in applying for the position described above should complete and submit a resume to Talent@dmbrealty.com or fax to 480-515-0149 Attn: Talent. DMB Realty is an equal opportunity employer. Back to Top Sales Agent - Launch (DMB Realty) Location: Varied Reports to: Lead Agent/Broker Job Description: The Launch team is the relationship builder and informant between DMB Realty and all partners and prospects. They work directly with buyers to promote the community and launch properties. They work directly with buyers to promote the community and launch properties. They interface with past and present clients to build a network of referrals to advance business. Bottom line: Generate, Maintain, and Build Business.
Interested candidate must manifest the following attributes:
- Strong communication and negotiation skills
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines, delegate tasks
- Microsoft Outlook and Saleslogix preferred
- Able to work independently and in a team environment
- Tactful and diplomatic interpersonal skills
- Ethical, conscientious and dependable work ethic
- Friendly, self starter, energetic, enthusiastic, high level of customer care skills
- Exhibit an ability to foster a "team" environment when serving both internal and external customers
Knowledge/Skills:
- Experienced in real estate lot/land and attached product sales
- Time management, multi-tasker, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image
- Computer Software: Microsoft Outlook and Saleslogix
- Active Real Estate license required when hired
- Active driver's license required when hired
- Knowledge of real estate contract, title and law
- Excellent communication skills is a must
- Exceptional customer service skills is a must
Primary Duties:
- Generate listing and buyer escrows
Daily:
- Keep abreast of community market
- Qualify prospect clients/buyers
- Give community overviews and tours
- Show properties
- HOUR OF POWER: Contact past clients via networking opportunities (luncheons, golf, etc.) or phone calls to generate business leads
- Manage/resolve listing/escrow issues
- Write and negotiate purchase contracts
- Maintain builder and outside agent relations
- Keep team abreast of community news
Weekly:
- Facilitate the sales process by active prospects/buyers to set appointments
- Attend community events
- Attend RMS Meeting
Posted on: 11/09/2006 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcome to apply.
Qualified applicants interested in applying for the position described above should complete and submit a resume to Talent@dmbrealty.com or fax to 480-515-0149 Attn: Talent. DMB Realty is an Equal Opportunity employer. Back to Top Sales Agent /DMB Realty (DC Ranch) Location: Scottsdale, AZ Reports to: Broker Manager Job Description: The resale team is the relationship builder and informant between DMB Realty and all clients and prospects. They work directly with sellers and buyers to promote DC Ranch and Resale properties. They interface with past and present clients to build a network of referrals to advance business and market share. Bottom line: Generate, Maintain, and Build Business.
Interested candidate must manifest the following attributes:
- Strong communication and negotiation skills
- Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines, delegate tasks
- Proficient in MLS system, Microsoft Outlook, Zip Form Contracts
- Able to work independently and in a team environment
- Tactful and diplomatic interpersonal skills
- Ethical, conscientious and dependable work ethic
- Friendly, self starter, energetic, enthusiastic, high level of customer care skills
- Exhibit an ability to foster a “team” environment when serving both internal and external customers
Knowledge/Skills:
- Experienced in real estate sales
- Time management, multi task, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image
- Computer Software: MLS system, Microsoft Outlook, Zip Form Contracts
- Active Real Estate license required when hired.
- Driver’s license status to insurance requirements when hired.
- Knowledge of real estate contract, title and law
- Excellent communications skill is a must
- Exceptional customer service skills is a must
Primary Duties - Generate Listing and Buyer Escrows
Daily:
- Keep abreast of community market
- Qualify prospect clients/ buyers
- Give community overviews and tours
- Show properties
- HOUR OF POWER: Contact past clients via networking opportunities (luncheons, golf, etc.) or phone calls to generate business leads
- Pursue prospective listings and schedule listing presentations
- Check with listing coordinator and sales assistant for current listing updates
- Check with closing coordinator for current escrow updates
- Manage/Resolve listing/ escrow issues
- Write and negotiate purchase contracts
- Maintain builder and outside agent relations
- Generate business through mailer prospecting
- Keep team abreast of community news
- Initiate market analysis and price changes to properties as necessary
Weekly:
- Contact listing clients with update and market changes
- Facilitate the sales process by active prospects/ buyers to set appointments
- Attend community events
- Attend RMS Meeting
- Hold open houses
Posted on: 10/22/2006 Qualified applicants interested in applying for the position described above should complete and submit a resume to Talent@dmbrealty.com or fax to 480-515-0149 Attn: Talent. DMB Realty is an equal opportunity employer. Back to Top Spa Coordinator (Silverleaf Club) Location: Scottsdale, AZ Reports to: Spa Director Job Description: Handle all members & guests in a professional, courteous manner, serving as the facility’s first impression.
Responsible for the overall operation of the reception area including maximizing spa bookings while creating and accommodating the guests’ spa experience. Seek opportunities to create memories by anticipating needs, exceeding expectations and building relationships.
Education and Experience:
- College degree preferable or industry training equivalent
- High School Diploma or equivalent required
- Computer literate and proficient in Word, Excel and related spa software
- Previous guest service experience in a luxury private club or resort
Physical Requirements:
- Must be able to stand and exert well paced mobility for up to 8 hours in length
- Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Must have high level of physical fitness
- Unusual Working Conditions: May be scheduled nights, weekends, holidays and occasional overtime
Mental Requirements:
- Must be able to convey information and ideas clearly
- Excellent verbal communication
- Efficient and well-organized; able to handle simultaneous, varied tasks
- Assertive with an outgoing personality
- Ability to promote, describe and sell accordingly
- Must be able to read and write to facilitate the communication process
- Ability to solve problems and make rational decisions
- Must possess basic computational ability
- Must maintain composure and objectivity under pressure
Essential:
- Employee leads by example, consistently conveying a positive attitude, passion and pride in your work
- Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner
- Conduct all business for the club as an ambassador of Silverleaf – with integrity and in a professional manner at all times
- Respect all stakeholders’ privacy, perspective, priorities, time and resources
- Keep fiscal responsibility and member satisfaction in mind when making all decisions
- Take part in keeping Silverleaf clean and liter free. Cleanliness is everyone’s responsibility, take ownership in the Club
- Maintain regular attendance in compliance with Silverleaf standards, as required by scheduling, which will vary according to the needs of the Club. Employees may need to work varying schedules to reflect the business needs of the Club
- Comply at all times with Silverleaf standards and regulations to encourage safe and efficient Spa operations
- Greet guests on time with proper salutation and a smile. Communicate Club members’ and guests’ requests and concerns to your manager promptly
- Maintain professional relationship with members - Refrain from discussing company or personal business with members and guests
- Accommodate guest’s needs by booking, confirming and/or changing appointments
- Ascertain correct guest information and enter it accurately into the computer program
- Assess and resolve any scheduling conflicts, guest challenges or other instances
- Provide current and detailed information about all spa services and operating information
- Knowledgeable about all aspects of the Spa treatments, products and facility
- Maintain accurate accounting procedures for cash transactions and reconcile all transactions at the end of the work shift
- Properly distribute cash gratuities
- Check guest out in a timely, accurate and concerned manner
- Promote, sell and handle properly all gift certificate transactions
- Familiar with all product; maximize retail sales
- Accommodate guests reservation request, offering options when not immediately available
- Book and schedule treatment staff frugally, efficiently and fairly
- Participate in staff meetings, training and team efforts
- Continually upgrade abilities through education and training made available
- Follow established lost and found procedure
- Maintain organization and necessary supplies at front desk and reservations
- To aid in the general coordination and relation between departments, whether it be staff related or on a members’ behalf
- Assist with cleanliness of all Spa areas including all common areas, fitness facilities and locker rooms
- Comply with all Silverleaf Company policies and procedures
- Performs other duties as required by your manager
Posted on: 03/10/2008 For more information, please contact
Emily @ 480-515-3226
Resumes can be faxed or emailed to her attention
equinlan@silverleafclub.com
Fax: 480-515-3220
Or Apply in Person at
Silverleaf Club
18701 N. Silverleaf Dr.
Scottsdale, AZ 85255
Back to Top Sr. Support Specialist Location: Scottsdale, AZ Reports to: Manager of Field Support Job Description: The primary purpose of this position is to: plan, organize, and direct the activities required to design, install, upgrade, and support PC and client-server based information systems to meet office automation and management needs. Provides troubleshooting and maintenance support required to maximize the use of LAN, desktop, and laptop computer systems and software. Provides support for end-user and technical user communities. Acts as liaison between end-user and corporate information systems departments. Provides technical leadership in establishing and promoting corporate computer systems standards and is viewed as an expert on a variety of software, hardware or communications topics. As a lead member of the staff this position will assist manager with mentoring and development of other staff members. After hours, weekend, on call work and travel may be required. Holiday schedules will be according to the location, which may differ from those of the corporate office.
Position Competencies:
The individual selected for this position should be able to demonstrate strength in the following competencies:
- Action Oriented
- Dealing with Ambiguity
- Approachable and comfortable around all levels of employees (individual contributors to Executive Management), partners and vendors.
- Compassion
- Composure
- Customer Focus
- Able to make timely decisions
- Timely decision making skills
- Strong ethics and values
- Functional/Technical Skills
- Good sense of humor
- Proven ability of keeping management informed
- Strong integrity and trust
- Intellectual horsepower
- Learning on the fly
- Excellent listening skills
- Patience
- Perseverance
- Technical Learning
- Capable of building strong peer relationships
- Excellent presentation and written communication skills
- Able to set priorities and manage time appropriately
- Proven track record of problem solving capabilities
- Good quality management and re-engineering skills
- Able to drive for results
Position Specific Requirements:
Refer to Exhibit A.
Qualifications:
Education: Bachelor’s or AA degree in electrical engineering, information technology, computer science or similar discipline OR equivalent work experience.
Experience: A minimum of five (5) years of operating, assembling, installing, and troubleshooting PC’s, peripheral equipment, and related standard software is required.
Leadership Experience: A minimum of 1 (one) year in a team/group leadership role in busy demanding technical environment, demonstrated ability to handle pressure and keep diverse staff focused and motivated.
Skills:
- Must be able to reason analytically and relate theoretical concepts to practical needs.
- Must be well organized, be able to communicate effectively orally and in writing,
- Strive to Create and uphold Standards
- Must display Professionalism at all times
- Assess best practices – implement the best practice.
- Must be able to work effectively in a team environment.
- Must be able to work effectively with minimal supervision.
- Must have strong organizational skills and be able to manage multiple tasks
- Must be able to work well with associates from different disciplines with varying degrees of technical experience
Other: Microsoft Certification a plus. Certification with existing or planned applications/systems in use at DMB Associates, Inc. beneficial.
Exhibit A
Position Results Description
Support Specialist – Information Services
Key Results Area #1: Manage and maintain the helpdesk, desktops, printers and applications
Performance Standards:
- Provide the highest level of customer service to all personnel.
- Setup and deploy upgraded and new machines to employees as required.
- Re-deploy machines to employees as required.
- Deploy help desk software and follow up on all help desk tickets.
- Minimize down time for employees.
- Coordinate wiring and move equipment as needed for relocations.
- Provide training as needed.
- Assess customers’ needs and recommend/implement new programs and services.
- Install VPN software on DMB provided machines as required.
- Deploy software, patches and upgrades.
- Install and maintain Palm/PDA devices and printers.
- Assure that DMB policies and procedures are followed in relation to the computing and networking environment.
- Install updates, patches and software as required on the desktops.
- Assist with setup and maintenance of on-site computer networks.
- Assist with initial troubleshooting of server hardware, software, routers, WAN, and Internet connectivity.
- Assist the Server and Network team with troubleshooting server hardware, software, routers, CSU/DSU's, WAN, firewall appliances, and Internet connectivity.
- Review event logs for errors and resolve. Report any security issues immediately to the Manager.
- Maintain a virus free environment. Report any virus infections immediately to the Manager.
- Handle warranty repairs with the appropriate vendor to assure quick turn-around and minimum down-time.
- Assure that DMB policies and procedures are followed in relation to the computing and networking environment.
- Recommend upgrades and minimize the down time of all desktops, printers, peripherals, servers, etc.
- Verify all software is licensed correctly and access to the installation disks is secure.
- Maintain computer supplies as needed.
- Assist in the budgeting process.
- Manage on-site computer maintenance vendors and other vendors as needed.
- Prepare weekly status report of tasks accomplished, in process and outstanding to the Manager.
- Keep all documentation current and accurate providing updated information for the corporate database as needed.
- Assist the Manager and Leadership Team in other duties as needed.
- Perform other tasks as assigned by the Manager.
Key Results Area #2: IS Department Projects (as assigned)
Performance Standards:
- Manage the New Hire Process
- Following the documented process and checklist, ensure that new hire setups occur by “Day One” 100% of the time.
- Coordinate account creation, Procurement and PC Setups for each new hire
- Communicate with the hiring manager, Talent and the new hire to keep them up-to-date on where we are in the process and to verify the new hire request is completely accurate
- Ensure the new hire receives a walk-through as well as the new hire checklist and welcome sheet on “Day One”
- Manage and maintain the Altiris environment
- Ensure the Altiris environment is current and running efficiently
- Implement Altiris functionality as scheduled by the leadership team
- Assist with the development of the Altiris Incident Management module into a true ITIL framework.
- Improve and maintain a standard desktop environment through automation using patch management, license management, software delivery and other Altiris modules
- Develop reports as needed by the leadership team
- Manage and maintain the ACD and call router
environments
- Ensure the ACD and call router systems are running effectively.
- Manage any changes that need to be made on the various ACD systems
- Assist with the development on reports as required by the leadership team
- Assist the Infrastructure team with managing the remote server and network environment
- Act as the eyes and hands in the field to assist supporting the environment as needed
- Assist with the marketing of the IS team
- This includes design, development, editing and publishing of the IS Newsletter
- Inform clients of improvements being made
- Involvement in Change Acceleration Team (CAT) membership
- You may be placed on a CAT team to assist with implementing change quickly and effectively in the IS Department
- This commitment is imperative to the success of the team
- Other projects as assigned.
Posted on: 04/24/2008 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcomed to apply.
Resumes should be sent to Talent Recruiting, DMB Associates, Inc., 7600 E. Doubletree Ranch Rd., Suite 300, Scottsdale, AZ 85258. Fax: 480-367-7343 or email:
careers@dmbinc.com
Back to Top VP of Talent & Organization Development Location: Scottsdale, AZ Reports to: Sr. Vice President Organization & Operations Job Description: This position will report to the Sr. Vice President Organization & Operations. The position will serve as advisor to the Executive Committee providing recommendations regarding organization design and development, growth management, talent programs and system changes for the organization.
Company Background:
DMB is a Community Development Company specializing in the creation, development, marketing, sale and operation of large-scale, mixed-use communities. As a leader in the community development industry, DMB has developed innovative planning and design processes; branding, marketing and sales methodologies; and community lifestyle environments in primary home, resort, and urban mixed-use communities. DMB is also a recognized leader in private country clubs, health clubs and spas.
Responsibilities:
The Vice President of Talent and Organization Development will lead and execute all organizational development initiatives, strategies and talent succession planning and development systems in alignment with Company strategic goals. Additionally he/she will direct the Talent Team in formulating the overall strategic innovation, development, implementation and maintenance of compensation, succession, performance management, benefits, training and development, employee relations and corporate communications systems.
Particularly the successful individual will:
- Lead the Talent Department in all business planning, operations, budgeting, and management
- Develop and execute strategies and plans in keeping with dynamic organizational goals
- Create a vision and develop an innovative, company-wide system for training, development, and succession planning
- Drive continuous improvement for all organizational development and Talent programs
- Utilize strategic change management to elevate the overall health and longevity of the business as a whole
- Lead the development of metrics for the Company and for the Talent function that will guide leadership in measuring and managing both individual and organizational performance
- Implement integrated performance management systems to ensure focus on business goals, development of employee capabilities and career potential, aligned reward systems and the attraction and retention of talent
- Lead the organization in implementing growth and change, coaching executives and managers in the most effective communication and implementation of change
Qualifications:
The Vice President of Talent and Organization Development must be an expert in the areas of organization development and have experience in all areas of traditional human resource management. This leader must possess: the presence to interact with senior management to ensure project scope and quality execution of strategic objectives; the ability to work closely with peers to accomplish Company goals and objectives; the natural leadership to lead co-workers and employees to new high-performance.
Specifically the successful candidate will have:
- 15 years of demonstrated progressive experience in organizational development with a functional understanding and appreciation for traditional human resource management, and preferred 5 years in senior management roles
- Demonstrated skills in leadership, communication, change management, and succession planning systems
- Experience in organization design, training & development and growth management, having driven HR programs in rapidly developing, changing environments
- Also having functioned successfully as a significant and accomplished business leader with ability to develop, monitor and respond to rapid growth, change and HR and company metrics
- Experience in applied business management and financial acumen to department budgeting, cost projections, and performance metrics
- Strong technical skills and the ability to apply technology to drive change
- Experienced in major organizational transformation in a large, geographically diversified company
- Committed to innovation and organizational growth
The individual will be able to demonstrate proven success as a strong leader and strategist; possess excellent management and leadership skills with the ability to provide clear direction to the department inclusive of geographically dispersed teams while also functioning as an individual contributor.
Personal Characteristics:
The successful candidate will be:
- Enthusiastic, positive and highly creative
- A systems thinker – both design and implementation
- Able to influence and be successful in getting the “buy in” of others on strategy and implementation of such strategy
- A relationship builder, with the excellent ability to work across organizational boundaries at multiple levels
- Excellent in both verbal and written communication skills
- Strategic and analytically minded
- Results oriented with the ability to prioritize and deliver key initiatives
- Highly professional with strong interpersonal skills
- An excellent leader and manager of people with the ability to recognize outstanding performance and build a strong team by promoting and rewarding individuals who have made significant contributions
- Committed to excellence as it relates to all aspects of organizational effectiveness
- Able to work effectively through others and be a team player
- Flexible in a changing environment
- Highly dedicated, purposeful with a commitment to the highest standards of integrity and ethics
- An expert at performing within time and budget constraints
Education:
MS Organization Development preferred
MBA, JD, or Masters Degree required, with emphasis in Organizational Development preferred
HR and OD Certifications
Posted on: 04/10/2008 Qualified internal applicants interested in applying for the position described above should submit a resume within 5 working days of the internal posting date. Should the position remain available after the internal posting period is completed, qualified external applicants are welcomed to apply.
Resumes should be emailed to tcamarena@dmbinc.com or mailed to the attention of Tere Camarena, Talent Recruiting at DMB Associates, Inc., 7600 E. Doubletree Ranch Rd., Suite 300, Scottsdale, AZ 85258 or faxed to: 480-367-7524
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